For Patients

Preparing for the first visit

Have ready for the first visit:

• Current medications and supplements, with doses.
• Family health history, ideally across three generations where known: conditions, ages at diagnosis, and causes and ages of death.
• Reports from any prior genetic testing, including a relative's result if you have it.
• Names of current specialists.
• The questions and goals you most want addressed.

Frequently asked questions

Do I need a referral or a diagnosis to become a patient?

No. Neither a referral nor a prior diagnosis is required. Anyone may contact the practice directly.

Who does the practice care for?

Adults, from early adulthood through late life. Pediatric care is not offered.

When can I be seen?

By appointment only, Monday through Friday, 9:00 AM to 5:00 PM MT. Appointments begin October 5, 2026.

Where do I need to be for a telehealth visit?

In Colorado at the time of the visit. Telehealth visits are available to patients located in Colorado. Whether a visit is telehealth or in person is determined when the appointment is scheduled.

Do you replace my specialists?

No. Specialist referrals are coordinated physician to physician, and their recommendations are integrated into a single plan.

Do you bill insurance? Does membership replace insurance?

No. OriginalMD is a cash-pay practice; it does not bill health insurance, Medicare, Medicaid, or any other third-party payor. Membership does not replace health insurance.

What will this cost, and how will I know before I commit?

Current fees are on the fee sheet: Fees and overview (PDF). Membership cost is defined after an initial consultation. Every patient here is self-pay, so you have the right to a written Good Faith Estimate of expected charges before care begins.

Can I pay with an HSA or FSA?

The practice does not administer or verify HSA or FSA benefits and does not submit claims to any plan administrator. Whether a particular fee is an eligible expense depends on your plan and on IRS rules, so check with your plan administrator or tax adviser. We provide an itemized receipt on request.

Will I have genetic testing?

Only when it answers a defined clinical question.

Does insurance cover the genetic tests you order?

Coverage varies by test, by the laboratory that performs it, and by your plan and deductible. We discuss the expected cost with you before ordering any genetic test.

Can genetic results affect my insurance or my job?

The Genetic Information Nondiscrimination Act (GINA) protects against discrimination in health insurance and employment. It does not cover life, disability, or long-term care insurance.

What if a result is uncertain?

When a result is inconclusive, including a variant of uncertain significance, that uncertainty is stated plainly and the next step is decided with you. Results are reinterpreted as the evidence changes.

How do I reach Dr. Long, and what happens if I am sick?

Dr. Long addresses acute, non-emergency concerns by direct message during practice hours. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. If you are in emotional crisis, call or text 988, the Suicide & Crisis Lifeline. This website and our contact channels are not monitored for urgent medical needs.

What happens to my records from other doctors?

Once your visit is scheduled, you sign a release and we request your records from your prior clinicians directly. Please do not send medical records by email. If Dr. Long has cared for you before, see Continuing Your Care with Dr. Long.